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Atlassian Opsgenie

Atlassian Opsgenie is a modern incident management and alerting platform designed for DevOps teams, site reliability engineers (SREs), and IT operations professionals to manage on-call schedules, alert notifications, escalations, and incident response workflows. Opsgenie serves as a central hub for aggregating alerts from monitoring tools, ticketing systems, and other integrations, ensuring critical issues are routed to the right people at the right time through intelligent notification policies and escalation procedures.

CategoryOn-call
DirectionQuery source
Sign-inAPI Token
Query languagesSQLite
Websiteopsgenie.com

Before you start​

Huntbase signs in to Atlassian Opsgenie with API Token. Create the credential in Atlassian Opsgenie first, then keep it to hand for the Connect step.

  1. In Opsgenie, go to Settings › App Settings › API Key Management and click Add New API Key.
  2. Enter a name for the key and select Read access only. Also select Configuration Access if you want to query teams. Without it, the key can only read alert and incident data.
  3. Click Add API Key and copy the key.

Permissions:

  • Read
  • Configuration Access (only for team data)
Watch out for
  • Atlassian ended sales of Opsgenie on June 4, 2025, and will shut Opsgenie down on April 5, 2027.

For the vendor's own instructions, see Opsgenie API key management documentation.

tip

Use a dedicated, read-only credential for Huntbase where the product allows it. Huntbase only needs to read.

Connect Atlassian Opsgenie​

  1. Go to Connections and click New connection, or click New connection on the Atlassian Opsgenie product page.
  2. On Product, pick Atlassian Opsgenie and choose the Owner.
  3. On Details, give the connection a Name and, optionally, a Description.
  4. On Connect, fill in the settings and credentials described below.
  5. On Verify, review the summary and click Create & check.

For everything else on the setup page — saving a draft, I'll do this later, and what each check result means — see Connections.

Settings​

Where your Atlassian Opsgenie lives:

FieldRequiredNotes
API URLYesThe API host without a scheme, api.opsgenie.com. If your account is on the EU instance, use api.eu.opsgenie.com.
Opsgenie QueryNoOptional. An Opsgenie alert search query, such as status: open.

Credentials​

The only Method is API Token. Enter a Credential label (for example Production), then fill in:

FieldRequiredNotes
API TokenYesSecret — not shown again after you save it.

Query it​

Once connected, Atlassian Opsgenie can serve these languages in a query tab, and Scout can use it when you ask in Auto:

LanguageUse it for
SQLiteSQL across this source and every other connected source.

Next steps​